Effective Date: 23 may 2021


At Ohana loft, we are committed to protecting the privacy and personal information of our clients, partners, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our property agency in Bali. Please read this policy carefully to understand our practices regarding your personal information.


Information We Collect:


1.1 Personal Information:


We may collect personal information from you, including but not limited to, your name, email address, phone number, mailing address, nationality, and other relevant details when you engage with our property agency. This information is collected voluntarily when you communicate with us through our website, email, phone calls, or in-person interactions.


1.2 Property Information:

In order to provide you with suitable property options, we may collect information related to your property preferences, budget, desired location, and other specific requirements you provide to us.


1.3 Website Usage Data:

When you visit our website, we automatically collect certain non-personal information, such as your IP address, browser type, operating system, and other technical details. This data helps us analyze trends, improve our website, and enhance your overall browsing experience.


Use of Information:


2.1 Personal Information:

We use the personal information you provide to us for the following purposes:


To communicate with you and respond to your inquiries.

To provide you with property listings, updates, and relevant information.

To personalize and enhance your property search experience.

To facilitate property transactions, negotiations, and contracts.

To improve our services, customer support, and website functionality.

To comply with legal obligations and enforce our terms of service.


2.2 Property Information:

The property information you provide allows us to identify suitable options that match your requirements and preferences. This information may be shared with property owners, landlords, or other real estate professionals directly involved in the property search process.


2.3 Website Usage Data:

We use website usage data to monitor and analyze user trends, identify technical issues, and improve the performance and functionality of our website. This data is primarily used in an aggregated and anonymous manner.


Information Sharing and Disclosure:

3.1 Third-Party Service Providers:

We may engage third-party service providers to assist us in operating our business and providing our services. These service providers may have access to your personal information but are only permitted to use it for the specific purposes for which they were engaged.


3.2 Legal Requirements:

We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or respond to a government request.


Data Security:

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.


Your Choices and Rights:

5.1 Opt-Out:

You can opt-out of receiving marketing communications from us at any time by following the instructions provided in our communications or contacting us directly.


5.2 Access, Correction, and Deletion:

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the contact information provided below.


Updates to the Privacy Policy:

We reserve the right to update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date at the top of the policy.


Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:


Ohana loft



By using our property agency's services or interacting with our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.